Please contact us for further information on returns & refunds.

Returns policy
If for any reason you are unsatisfied with your purchase from The Chilly Cow Company, simply return the product to us within [Return Period - number of days]  days of receipt and we will refund your purchase in full.  Just indicate the reason for your return, package securely and post or courier it in its original condition (i.e. original packaging and not stained, washed or damaged) to:

The Chilly Cow Company

198 Racecourse Rd
Christchurch 8042
New Zealand
Tel: 0800 MADCOW

Please note that we will only refund the freight costs incurred by returning the parcel to us if the garment is found to be faulty in some way.  If you order the incorrect size, you will incur return postage costs.  We are not obligated to refund or exchange items if the consumer has changed their mind about the purchase.

If you have any queries regarding our Returns Policy please contact us.